Effective Date: 24/06/2023
1.1 Information You Provide: When you interact with our website or communicate with us, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and other relevant contact details. This information is necessary to provide you with the services you request and to improve your experience with Flow Plumbing & Heating Ltd.
2.1 Providing Services: We use the personal information you provide to respond to your inquiries, fulfill your requests, and deliver the services you have requested from Flow Plumbing & Heating Ltd.
2.3 Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, or other communications related to our services. You have the option to opt out of receiving such communications at any time.
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our services. These providers may have access to your personal information solely for the purpose of performing tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as a court order or government investigation.
Flow Plumbing & Heating Ltd implements appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed as 100% secure.
Please allow a reasonable time for us to respond to your inquiries.